Privacy Policy
Effective Date: October 2, 2026
1. Who We Are and What This Policy Covers
This Privacy Policy explains how TBF Event Management, LLC, a Delaware limited liability company ("TBF Management," "we," "us," or "our"), collects, uses, shares, and protects personal information. TBF Management operates The Basketball Festival website, mobile application, and related online services (the "Website"), and organizes and runs The Basketball Festival events, registrations, ticketing, sponsorships, and merchandise sales.
TBF Event Management is the business responsible for (the "controller" of) personal information described in this Policy. The Basketball Festival name and trademarks are owned by The Basketball Festival, LLC ("Brand Owner") and used by TBF Event Management under license. Brand Owner does not operate the Website or events and does not collect personal information through them.
This Policy covers information we collect through the Website, through event registration and ticketing, at our events, and when you contact us by email, phone, or social media. It does not cover third-party websites or services we link to, which have their own privacy policies.
2. Information We Collect
We collect the following categories of personal information:
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Contact and account information. Your name, email address, phone number, mailing address, username, and password, which you provide when you create an account, register, buy tickets, or contact us.
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Registration and participant information. Team name, age or date of birth, gender, skill level, jersey size, emergency contact, and, for minors, parent or guardian details. This comes from you or from a parent, guardian, or team organizer who registers a participant.
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Health and safety information. Allergies, medical conditions, or injury information that you or a parent or guardian choose to give us for participant safety, and incident reports from our events.
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Purchase and payment information. Tickets and items purchased, billing address, and transaction history, collected from you and from our payment and ticketing providers. Card numbers are handled by our payment processors and are not stored by us.
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Business information. Company name, title, and contact details of sponsors, vendors, and exhibitors.
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Communications. Messages, survey responses, feedback, and customer service records.
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Photos, video, and User Content. Content you post or submit to us, and photos and video of attendees and participants taken at events by our staff and media partners.
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Device and usage information. IP address, browser and device type, pages viewed, referring pages, clicks, and approximate location based on IP address, collected automatically through cookies, pixels, and log files.
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Marketing and preference information. Your communication preferences, interests, and how you heard about us, which you provide or we collect automatically.
You do not have to give us personal information, but some features, purchases, and event registrations require it.
3. How We Use Information
We use personal information to:
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Operate the Website, create and manage accounts, and process registrations, tickets, and purchases.
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Run events, including check-in, scheduling, team placement, participant safety, and emergency response.
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Communicate with you about your account, registrations, purchases, event changes, and customer service requests.
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Send marketing communications, where permitted by law and subject to your choices.
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Manage sponsorships and vendor relationships.
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Analyze and improve the Website, our events, and our services.
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Promote The Basketball Festival using event photos and video, as described in Section 4 and any applicable event terms.
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Detect and prevent fraud, ticket abuse, security incidents, and violations of our Terms of Use.
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Comply with legal obligations and enforce our rights.
We use health and safety information only for participant safety and event administration, not for marketing.
4. Event Photography and Video
Our events are public and may be photographed, filmed, recorded, and streamed by TBF Event Management and its media partners. Attendance and participation are subject to the applicable ticket terms, registration terms, and releases, which describe how event images may be used. To ask us not to feature a specific image of you or your child in our promotional materials, contact us using the details in Section 13.
5. How We Share Information
We do not sell, rent, or trade your personal information, and we do not share it with third parties for their own marketing or advertising purposes.
We disclose personal information only in the following limited circumstances:
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Service providers that help us operate the Website and our events, such as website hosting, registration and ticketing platforms, payment processors, and email services. They may use personal information only to perform services for us and are not permitted to use it for their own purposes.
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Event operations and safety: to venues, officials, and medical or security personnel only as needed to run an event and keep participants safe.
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Legal and safety purposes: to comply with law, legal process, or government requests; to enforce our Terms of Use; or to protect the rights, safety, and property of TBF Operations, our attendees, or others.
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Business transfers: in connection with a merger, acquisition, financing, or sale of all or part of our business or assets.
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With your direction or consent.
6. Cookies
We do not use cookies, pixels, or similar tracking technologies on our Website.
Partner websites and features. Our Website links to, and may include features provided by, our partners and other third parties, such as ticketing and registration platforms, payment processors, sponsors, and social media sites. When you visit or use those partner websites or features, the partners may set their own cookies and collect information about you. We do not control those cookies, and their use is governed by each partner's own privacy and cookie policies, not this Policy. We encourage you to review those policies.
Your choices. You can block or delete cookies set by partner websites through your browser settings or through the settings those partners provide. Blocking cookies may affect how partner services, such as ticketing or checkout, work.
7. Children's Information
The Website is intended for adults. We do not knowingly collect personal information directly from children under 13 through the Website.
When a child takes part in our events, a parent or legal guardian registers the child and provides the child's information to us. We use that information only to run the event, keep participants safe, and communicate with the parent or guardian. We do not use it for marketing to the child, and we do not sell or share it for targeted advertising. A parent or guardian may review, correct, or ask us to delete their child's information at any time by contacting us.
We do not sell or share personal information of consumers we know to be under 16 for targeted advertising.
If you believe a child under 13 has given us personal information without a parent's consent, contact us and we will delete it.
8. Marketing Communications
You can unsubscribe from marketing emails at any time using the link in the email. We will send marketing text messages only with your express consent, and you can opt out by replying STOP. Even if you opt out of marketing, we may still send messages about your account, registrations, purchases, and event updates.
9. Your Privacy Rights
Depending on where you live, including California, Colorado, Connecticut, Virginia, Texas, Oregon, and other states with consumer privacy laws, you may have the right to:
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Know and access the personal information we have collected about you, including the categories, sources, purposes, and recipients.
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Correct inaccurate personal information.
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Delete personal information, subject to legal exceptions.
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Obtain a copy of your personal information in a portable format.
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Opt out of the sale or sharing of personal information, targeted advertising, and certain profiling.
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Limit the use of sensitive personal information, such as health information, to purposes permitted by law.
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Not be discriminated against for exercising these rights.
How to submit a request. Email legal@thebasketballfestival.com. To opt out of sale or sharing, use the "Do Not Sell or Share My Personal Information" link or enable Global Privacy Control. We will verify your identity before fulfilling requests to access, correct, or delete information, and we may ask for information that matches what we already have. An authorized agent may submit a request on your behalf with your written permission.
We respond within the time required by law, generally 45 days, and will tell you if we need an extension. We do not charge a fee unless requests are excessive or repetitive, as allowed by law. If we deny your request, you may appeal by replying to our decision or emailing us with "Appeal" in the subject line. If your appeal is denied, you may contact your state attorney general.
10. Visitors Outside the United States
TBF Event Management is based in the United States, and your information will be processed in the United States. If you are in the European Economic Area or the United Kingdom, we process your personal information on the following legal bases: to perform our contract with you (such as registrations and ticket purchases), our legitimate interests in running and promoting our events, your consent (such as for non-essential cookies and marketing, which you may withdraw at any time), and compliance with legal obligations. You may have rights to access, correct, delete, restrict, or object to processing of your data, to data portability, and to complain to your local data protection authority.
11. Data Retention and Security
We keep personal information for as long as needed for the purposes described in this Policy, such as maintaining your account, running events, keeping financial and tax records, and resolving disputes. We keep registration and waiver records for 7 years after the event and transaction records for 7 years.
We use reasonable administrative, technical, and physical safeguards to protect personal information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
12. Changes to This Policy
We may update this Policy from time to time. We will post the updated Policy with a new effective date and, for material changes, give notice by email or on the Website before the changes take effect.
13. Contact Us